Where do you ship?
We offer fast, tracked shipping to:
- Canada
- United States
- Europe
- United Kingdom
- Ireland
- Austria
- Belgium
- France
- Germany
- Italy
- Netherlands
- Spain
- Sweden
- Denmark
- Finland
- Switzerland
If your country isn’t listed, we currently don’t ship there.
When will _____ be restocked?
There’s no guarantee we’ll get a specific figure back in stock soon. Since everything’s sourced locally, it depends on what we can find. Restocks usually happen every week or two, so check back regularly or follow us on social media for updates.
Are your Skylanders tested?
Yes! Every figure is tested before shipping to make sure it works properly. We also reset each one so it’s ready for a new game save.
What condition are the items in?
All items and figures are in used condition. Figures may show minor wear from normal use, including scuffs, slight paint wear, or minor color transfer. LightCore effects still function, though the glow may be faint — please don’t expect a bright light.
Are Traps and Creation Crystals reset?
Yes. All Traps and Creation Crystals have been factory reset.
Do wireless portals include receivers?
Yes — all wireless portals listed include their required wireless receivers.
What games are your portals compatible with?
Each portal listing includes compatibility notes. If you’re not sure which game it’s for, feel free to reach out and ask.
How long does shipping take?
Orders are typically packed and shipped within 1 business day. Delivery times vary based on location:
- Canada: ~2–8 business days
- USA: ~4–10 business days (customs may cause delays)
- International: ~8–25 business days (customs may cause delays)
What payment methods do you accept?
We accept PayPal, major credit/debit cards, and Shop Pay for secure checkout.
How can I reach you?
You can contact us through the chat on our website or email us at theskylandsvault@gmail.com we’ll get back to you as soon as possible.
